Grow Your Agency with Trained Virtual Assistants

We place pre-trained insurance virtual assistants who can handle quoting, service, renewals, billing follow-up, mortgage follow-up, and more — so your team can focus on selling.

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Professional virtual assistants working for insurance agencies

Hire VAs Who Are Already Trained to Run Your Agency's Back Office

Our team is trained on real insurance workflows — not generic tasks.

Quoting in carriers and raters

Policy renewals and re-shops

Billing follow-up and payment processing

Endorsements and service requests

Mortgagee and lienholder updates

Document processing & data entry

Client communication (calls, texts, emails)

CRM & AMS management

Binder & COI issuance

Follow-up with mortgage companies & lenders

First contact for claims

Email management and follow-up

Proprietary Training That Sets Our VAs Apart

We built our own QuoteSim™ platform to simulate quoting in real carriers and raters — so our VAs get hands-on experience before they ever step into your agency.

QuoteSim training platform dashboard showing insurance quoting interface
QuoteSim™ Platform

QuoteSim™ Training

Real quoting scenarios in actual carriers and rating systems

Insurance Bootcamp

Comprehensive training on terminology and workflows

Soft Skills Training

Client communication and professional development

Quality Checked

Every VA is tested and certified before placement

Simple, Transparent Pricing

Full-time (40 hrs/week) or part-time (20 hrs/week) options available. Transparent pricing. No hidden fees.

Trained VA

Perfect for agencies getting started with virtual support

$9/hour
  • Pre-trained on insurance service workflows
  • Ideal for quoting, service, renewals
  • Billing follow-up support
  • Ready to plug in from Day 1
  • 40 hours/week full-time
  • No hidden fees
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Most Popular

Experienced VA

For agencies that need minimal hand-holding

$12/hour
  • All Trained VA features
  • 3+ yrs of Insurance Service Experience
  • Can be client facing (phones, emails, etc.)
  • Help producers scale effectively
  • Advanced carrier & rater knowledge
  • Priority support
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Bilingual VA

Premium support for high bilingual markets

$15/hour
  • Trained on insurance service workflows
  • Fluent in English and Spanish
  • Perfect for TX, FL, CA markets
  • Build deeper client relationships
  • Strong at client facing tasks
  • Premium placement priority
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Getting a VA is Simple

1

Book a Call

Tell us what kind of help you need and we'll understand your specific requirements.

2

We Match You

Get matched with a pre-trained VA in as little as 2 days who fits your needs perfectly.

3

We Plug Them In

We help onboard them into your workflows and ensure smooth integration.

4

You Scale

Save 20+ hours/week and grow faster while your team focuses on selling.

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Trusted by Top Insurance Agencies

"Our bilingual VA from Agency Aid has been a game-changer. She handles our Spanish-speaking clients with ease and freed up 25+ hours per week for our team."

Michael Rodriguez

Rodriguez Insurance Group

Austin, TX

"The training quality is incredible. Our VA knew exactly what to do from day one. Worth every penny and more. Best investment we've made this year."

Sarah Johnson

Johnson & Associates

Tampa, FL

"We started with one trained VA and now have three. They handle all our renewals and service work. Our producers are finally able to focus on sales."

David Chen

Chen Insurance Services

San Diego, CA

Insurance Virtual Assistant FAQs

Straight answers to the questions agency owners ask us most.

An insurance virtual assistant is a remote team member trained to handle the back-office and service work inside an insurance agency. Agency Aid VAs handle quoting, renewals, billing follow-up, endorsements, mortgagee updates, COIs and client communication, so your licensed staff can spend their time selling and advising clients.

Agency Aid insurance virtual assistants cost $9 per hour for a Trained VA, $12 per hour for an Experienced VA, and $15 per hour for a Bilingual VA. Full-time is 40 hours per week, roughly $1,560 to $2,600 per month, and part-time is 20 hours per week. There are no hidden fees.

An insurance VA can handle quoting in carriers and raters, renewals and re-shops, billing follow-up and payments, endorsements, mortgagee and lienholder updates, document processing, CRM and AMS management, binder and COI issuance, lender follow-up, first contact for claims, and client calls, texts and emails.

Yes. Quoting in carriers and raters is a core skill for our VAs. Before placement they train in QuoteSim™, our proprietary platform that simulates quoting in real carriers and rating systems, so they get hands-on experience before they ever step into your agency. Your licensed producers still review and present quotes.

No. Our VAs handle unlicensed support work. Anything that requires a license, such as selling, binding where a license is required, or giving coverage advice, stays with your licensed staff. You should follow your state's licensing rules and your carriers' requirements when deciding which tasks a VA handles.

Yes. Our Bilingual VAs are fluent in English and Spanish, trained on insurance service workflows, and strong at client-facing tasks. They cost $15 per hour and are a great fit for high bilingual markets like Texas, Florida and California, helping you build deeper relationships with Spanish-speaking clients.

Your choice. Every tier is available full-time at 40 hours per week or part-time at 20 hours per week. Many agencies start part-time on a defined set of tasks, like renewals or billing follow-up, then move to full-time once they see how much work they can hand off.

You can be matched with a pre-trained insurance VA in as little as 2 days. After matching, we help onboard them into your workflows. The fastest way to get a timeline for your agency is to book a call and tell us what kind of help you need.

Book a call with our team. Tell us what kind of help you need, we match you with a pre-trained VA, we help plug them into your workflows, and you scale. Our free VA Onboarding hub also includes a 48-Hour VA Launch Plan to make the first days smooth.

Hire Your Trained Insurance VA Today

Save time. Cut costs. Scale your agency without the headache.

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